Broken or Snapped
Garage Door Cables?
If your door is crooked or you see a loose wire hanging, your cables have failed. This puts immense stress on the tracks and rollers.
Safety Warning: Do Not Cut The Cables
Garage door cables are under the same tension as the springs. If your door is stuck do not attempt to cut the cables to release it. This will cause the door to crash down instantly, causing severe damage or injury.
Why Do Cables Break?
Rust & Corrosion
NJ winters bring moisture and salt. Over time, this corrodes the galvanized steel strands, causing them to fray and eventually snap.
Fraying & Wear
If a cable rubs against a track bracket or the drum, it will fray. A frayed cable loses 50% of its strength instantly.
Heavy Springs
Sometimes the spring is too strong for the cable installed by the builder. We upgrade you to thicker diameter cables.
Our Cable Replacement Service
- ✓Heavy Duty 1/8" Aircraft Cable (Standard is 3/32")
- ✓Both Sides Replaced (Always in pairs)
- ✓Door Re-Balanced & Leveled
- ✓Tracks Lubricated & Aligned
Have a snapped cable?
Call for PricingSigns Your Cables Are About to Snap
Fraying Strands
Inspect the bottom loop of the cable where it attaches to the door. If it looks like a "bad hair day" (wire strands sticking out), it is losing structural integrity.
Scraping Noises
If you hear a metal-on-metal scraping sound during operation, the cable might be rubbing against a track bracket or the drum itself.
Uneven Movement
Does one side of the door hit the floor before the other? This often means one cable is stretching or fraying faster than the other.
Understanding the Drum & Cable System
Most residential garage doors in NJ use a Cable Drum Assembly. The cables are attached to the bottom corners of the door and wind up onto drums located at the top of the door (on the torsion shaft).
These drums are calibrated for specific lift types:
- Standard Lift: For typical residential garages with 12-15 inches of headroom.
- High Lift: For garages with high ceilings where the door travels vertically before curving back.
- Vertical Lift: For industrial warehouses where the door goes straight up.
Tech Note: Using the wrong cable length or drum type for your specific track configuration can cause the cables to jump off the drum. When we replace cables, we verify your entire lift geometry is correct.